Shoretel version 13.3 Defects Corrected in Build 18.61.6900.0
The following is a list of defects that Shoretel has verified as fixed since Build 18.61.6001.0. There are no build notes. This software is available from the FTP site.
External Shoretel transfers having audio blocked
Recently, we had a turnup that involved a Shoretel pbx switch in one city (in Ohio) and phones set up in the pbx in another distant city (in CA). After several attempts to find out why the audio was being blocked on these transfers, the techs found ...
RingLeader-ShoreTel v14.x App Notes
RingLeader App Note for the ShoreTel UC System. Read the full App Note in the attached PDF.
RingLeader-Adtran-ShoreTel App Notes
Please see attachment below.
CUCM Setup Guide- Quick Start
CM Configuration for RingLeader CUCM Version 18.104.22.1680-1 There are a few default settings that need to be changed in the CUCM configuration for the SBC to function properly. This is meant to document these changes. Service Parameter Changes: ...
Common VoIP Issues
Latency and Jitter: Latency is the time gap that it takes the audio to reach the user. When you have the firewall configured to prioritize VoIP traffic, latency is not an issue. Jitter is a type of poor audio. Jitter is often an Internet Service ...