Lync calls being declined because extensions are being sent in "FROM:" numbers

Lync calls being declined because extensions are being sent in "FROM:" numbers

Lync customers who are sending their users' extensions as part of the "FROM:" numbers are having their calls declined.  Please see this link for information about how to resolve this issue-

http://blogs.technet.com/b/dodeitte/archive/2013/04/21/issue-with-calling-number-translation-rules-and-e-164-extensions.aspx

 

Here is a screenshot of the dialing rule configured in Lync 2013 for dropping the extension.  Add this under Voice Routing-->Trunk Configuration-->Associated translation rules-->Calling number translation rules-

Dialing_rule.JPG